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STORE POLICY

CUSTOMER CARE

All Items must be shipped back to Emma’s Kisses within seven days of the customer receiving their package. Eligible items will ONLY be accepted for store credit. NO REFUNDS will be given unless the item is not in stock at the moment of purchase. And in that case, we will contact the customer via email to inform them. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear and tear), and with all product tags still attached. Please ship items back, also include your name, email, phone number, and address inside of the package. Any defective items must be reported within 24 hours of receiving that package. If not reported within that time frame, we will not issue the store credit. A simple email can be sent as notification. We will honor that email at the time of receipt. Please allow us 24 hours to respond. If you receive an incorrect item, please contact us within 24 hours of receiving that package.

 

*Exchanges*

We are constantly bringing in new merchandise, but in limited quantities. If you send back the item you want to exchange, there is no guarantee we will have what you want at that time. However, for an exchange, simply return your package by following the same Return Policy. We will issue you a store credit once we've received your return. Store credits do not expire. *Processing*Once a returned package arrives back, it usually takes 3-5 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Store credit will equal out to the original purchasing price and any tax fees. * Please note that all Original shipping fees are non-refundable. **

*Return shipping costs are the customer's responsibility. *

 

A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.

*Final Sale Items*Non Returnable, No Exceptions. *Product Availability*Due to the high demand of our products, our items sell out very quickly. At times, certain items displayed on our site may be restocked. *Copyright*We want to clarify that no other shops are approved for our picture use we are taking action against these copyright infringements. Furthermore, all images, photographs, and promotional graphics appearing on the www.emmaskisses.com, and on @emmas_kisses are the exclusive property of Emma Kiss and Emma’s Kisses. By visiting or shopping at emmaskisses.com you agree to the terms and conditions as well as the return policy as stated on our site. 
For any other questions or concerns, please contact us at emmaskisses@gmail.com.

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Shipping Information

3-5 Business Days, Standard Shipping (with tracking) $8.98 , Next Day Shipping $30.00

PRIVACY & SAFETY

Emma Kisses ( Emma Kisses) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Emma Kisses of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Emma Kisses decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

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It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

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PAYMENT METHOD

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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